Do I have to do anything to prepare my home for cleaning ?

No not necessarily we have all the right equipment and tools to do all we need to do for you to be 100% satisfied we our cleaning.

Do I have to be home for you to clean?

Some of our clients prefer to be home during their appointment. If you do not perfect to stay you can leave the keys at your preference: in the mailbox, under a mat or in our control. Matching names and addresses are kept completely separate from the keys so in the event that a key should ever get misplaced then your personal information can never be linked to the key.

How long will it take to clean my home ?

The length of time to clean any home will vary depending on things like square footage, number of bathrooms, pets, whether we have to clean finished basements and what your exact needs are. Generally if a home hasn't been professionally cleaned in the past 6 months the first clean will usually take a little longer.

What happens if i am not happy with a cleaning ?

Our goal is your complete satisfaction. Should we ever fail to meet your expectations we ask that you contact the office (204-668-6798) within 48 hours and a team will return to your home and re-clean those areas at no cost to you. We continually look to improve, so comments and suggestion are always welcome.

What if something get broken or damaged ?

We treat your home as we would treat our own, from the moment we enter your home to the moment we leave. Accidents may happen however, and should anything be broken or damaged we will have the item repaired or replaced as appropriate. Staff are not deducted for breakage.

Are you insured ?

Yes, out company and staff members are fully insured and bonded